#sandiegosymphony
Phone: 619.235.0804
Fax: 619.231.3848
E-mail: tickets@sandiegosymphony.org, but emails are generally only answered during regular Ticket Office hours.
Note: Never e-mail credit card numbers.
Jacobs Music Center Ticket Office:
750 B Street
San Diego, CA 92101
The Rady Shell Box Office
222 Marina Park Way
San Diego, CA 9210
Monday - Friday: 10am - 6pm
Saturday & Sunday: 12noon - 5pm
(Rady Shell Box Office available for window sales from 12noon to intermission only on concert event days.)
NOTE: During busy phone times, such as subscription or single ticket on-sales, ticket requests/concerns can always be sent directly to tickets@sandiegosymphony.org.
A note of caution to our patrons: Be wary of buying tickets to The Rady Shell at Jacobs Park from any third-party website. The San Diego Symphony will only honor tickets/QR codes purchased through The Rady Shell at Jacobs Park, San Diego Symphony's Ticket Office, TheShell.org, SanDiegoSymphony.org or through our mobile site/app. Tickets/QR codes issued from authorized ticketing partners such as Ticketmaster will also be honored.
Patrons purchasing tickets through third-party ticket brokers, such as StubHub, Craigslist or individuals reselling their tickets, assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. The Symphony has no way of validating or replacing tickets that were not purchased through us directly. We cannot reprint or give refunds for an invalid ticket or a duplicate ticket created by an unscrupulous vendor or a ticket sold for a higher price than the ticket's printed face value.
Subscriptions and single tickets for the Rady Shell at Jacobs Park 2025 Season are now on sale or soon will be.
New in 2025: there is a variable handling fee and a $3 Facility Fee per ticket for online single ticket purchases; there is no longer a per-transaction handling fee.
Call our Ticket Office to purchase your series subscription at 619.235.0804 or use our secure online order forms to purchase subscriptions to San Diego Symphony concerts. All currently available subscriptions are noted on our Subscriptions Page. Please bear in mind that artists, dates, concert locations and repertoire are always subject to change.
San Diego Symphony offers an attractive array of subscription options for summer concerts at The Rady Shell at Jacobs Park. Traditional "fixed seat" subscriptions receive the best available seats and free ticket exchanges for Subscription Concerts (up to 48 hours in advance for another performance within your same series). Note: Traditional subscribers can also exchange to other Subscription Concerts for free, but not to Special Concerts. “Choose Your Own” subscribers have no continuing seat rights and must pay $5 per ticket for all exchanges. Other subscriber-only benefits apply. For more information, call the Jacobs Music Center Ticket Office at 619.235.0804.
The San Diego Symphony Ticket Office is located in the west end of the Symphony Towers lobby at 750 B Street, at the NE corner of 7th Avenue and B. The Rady Shell box office is available during the open hours noted above and can service all San Diego Symphony ticketing needs. ALL SALES ARE FINAL. No refunds or cancellations, and no exchanges of rental event tickets are allowed.
The Rady Shell Box Office is located at 222 Marina Park Way behind the San Diego Convention Center.
Summer hours beginning in June are:
Monday through Friday, 10am to 5pm
Saturdays: 12noon to 3pm (phone only)
Subscribers may exchange a limited number of concerts in their subscription package by contacting the ticket office. Individual concert tickets cannot be exchanged or refunded, but can be donated as a tax-deductible gift by contacting the ticket office. Note: On-account credits generated by open-ended exchanges must be used within the current subscription season they were generated.
Ticket reprinting by the Ticket Office for any reason will cost $1 per ticket with proper ID.
You may e-mail the Ticket Office at tickets@sandiegosymphony.org, but emails are generally only answered during regular business hours.
Discount tickets for groups are available for both subscription and non-subscription concerts for as few as 10 individuals in some cases. NOTE: certain popular Shell concerts can have several group reservation requests, so our best advice is to reserve early. (Reservations can be taken beginning on the day of The Rady Shell at Jacobs Park’s season schedule announcement.) For further information, please call 619.235.0804 or e-mail tickets@sandiegosymphony.org.
Rady Shell at Jacobs Park Gift Certificates are available in person when The Rady Shell Box Office is open. (Please note that gift certificates are not redeemable for Gift Shop merchandise.) All ticket sales are final; there are no refunds. Gift Certificates cannot be redeemed for cash and cannot be redeemed for online orders.
If you cannot use a ticket for an upcoming concert, we would very much appreciate it if you could donate that ticket back to the Ticket Office or The Rady Shell at Jacobs Park Box Office (preferably several days in advance!) for a potential resale. You can also mail such a ticket to 1245 7th Ave., San Diego, CA 92101 (Attn: Ticket Office). Tickets can be turned in anytime up to 24 hours in advance of your concert. A receipt will be mailed acknowledging your tax-deductible contribution. (We would be unable to accept any tickets for tax deduction purposes after the concert has begun or passed.) Tickets for missed concerts are non-refundable for subscribers and single ticket buyers alike.
San Diego Symphony offers discount tickets to students for most concerts at The Rady Shell at Jacobs Park and at Jacobs Music Center. To redeem online, please check with your school administration for your school’s discount code. To redeem in person, please provide your student ID at the box office.
Depending on level of giving, donor benefits include: preferred seating, access to intermission lounge, personal ticket concierge, upgraded access to parking and "meet the artist" events. For more information, contact Institutional Advancement at 619.615.3901.
Please note that San Diego Symphony will NOT honor tickets for San Diego Symphony concerts issued from third party entities. The Symphony will only honor Symphony tickets/QR codes issued by the Symphony Ticket Office or authorized ticket dealers such as Ticketmaster. Acceptance of third-party tickets to non-Symphony events at The Rady Shell or Jacobs Music Center is strictly at the discretion of the presenting organization.
For more Ticketing questions and answers, visit our FAQ page.
FOR TICKET SERVICE E-MAIL
TICKETS@SANDIEGOSYMPHONY.ORG